Every sector runs out of battery at a different moment
The problem is the same everywhere. When it hits depends on where your customer is. Pick your sector.
Chargo works across eight sectors: hospitality, hotels, events, retail, transport, entertainment, universities and gyms. In each one the phone dies at a different point in the customer's visit, which is why the station is placed and sized differently. The detail for each sector is below.
Key takeaways
- Chargo covers eight sectors, placing the station where the visit actually bottlenecks.
- In hospitality and hotels the goal is keeping the guest in the room and spending.
- In events and transport the goal is absorbing a short, very concentrated demand spike.
- In retail, entertainment, universities and gyms it works as a service that sustains dwell time.
- Station format is chosen on footfall, not on sector alone.
Restaurants
The battery dies exactly when the table was about to order another round or pay.
See the case
Hotels
Guests run flat out in the city, not in the room. And the forgotten charger becomes a request at reception.
See the case
Events
Thousands of people leaning on their phones at once, running low, with no socket anywhere in sight.
See the case
Retail
The customer runs flat before reaching the till, taking the coupon, the payment and the second opinion with it.
See the case
Transport
Passengers need their phone to travel, but charging it means standing still against a wall.
See the case
Entertainment
Audiences arrive on a digital ticket and leave needing to book a ride, with hours of screening in between and nothing charging.
See the case
Universities
Eight- or ten-hour days with the phone as a core tool and very few sockets to go round.
See the case
Gyms
Members arrive low and then train with music, a workout app and a synced watch all drawing at once.
See the case
How to pick the right one
If your business doesn't sit neatly in one category, the solution isn't decided by sector but by two questions: how long does a person stay, and what are they doing with their phone while they're there.
A boutique hotel and a university have nothing in common on paper, but they share the same pattern — long stays with intermittent phone use. A concert and a bus terminal are equally unalike, yet both concentrate heavy demand into a short window.
Not sure which one you are?
Tell us how your space actually works and we'll figure it out together. It's usually a short conversation.